Frequently Asked Questions

Everything you need to know about shopping for your little ones.

How do I know which size will fit my child best?

We provide a detailed size guide on every product page that includes measurements for height and weight. Since children grow at different rates, we recommend sizing up if your child is between sizes.

What is Kidsy's return policy for clothing?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request and receive a prepaid shipping label.

Are the fabrics used safe for sensitive skin?

Absolutely. At Kidsy, we prioritize organic cotton and hypoallergenic blends that are GOTS certified to ensure maximum comfort and safety for your child's delicate skin.

How long does shipping usually take?

Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited 2-day shipping at checkout if you need your outfits sooner.

Do you offer gift wrapping for birthday orders?

Yes! You can select our 'Gift Wrap' option at checkout for a small fee. We will include a personalized note and pack the items in our signature eco-friendly Kidsy gift box.

Can I track my order once it has been placed?

Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey directly to your doorstep.